Today

Today is the first screen you see after signing in. It shows only what needs a person, grouped and counted. When everything is done it says All clear.

What appears here

Group	What it means	What to do
Exceptions	Something the system could not settle alone: a departure changed with bookings on it, a guest's age that does not match the price paid, a cabin taken out of service while booked	Open it, decide, and resolve it
Paid but the cabin is unavailable	A guest paid after their hold ran out, and the cabins had been sold meanwhile	Offer another cabin or date, or refund. Riverdesk never confirms a booking without cabins
Requests waiting for an answer	Agency requests, with hours left before the deadline	Answer them on Requests
Options and payment holds expiring	Cabins held today that will be released if not confirmed or paid	Chase the agency or guest
Deposits due	Direct bookings waiting for their deposit	Record the payment when it arrives
Balances overdue or due within 3 days	Remaining balances by their due date	Remind, then record the payment
Guest details missing before the cut-off	Bookings within the cut-off with names or passports missing	Complete the guests on the booking
Departures in 7 days with unassigned cabins	Booked cabins that still have no cabin number	Open it on Guests & manifests and assign

Each line opens the booking or screen it concerns.

Tips

• Clear Today twice a day: morning and early afternoon. Requests have deadlines.
• An item disappears by itself once it is handled, for example when the payment is recorded.