Staff guide
Documents
From the Documents card on a booking, choose the language, then the document. It is prepared in a few seconds and downloads as a PDF.
| Document | What it shows |
|---|---|
| Voucher | Booking and agency reference, vessel, cruise, embarkation and disembarkation (date, port, time), cabins and guests, what is and is not included, your note (boarding point and instructions), the emergency phone, the totals and a day-by-day itinerary. Resident rates add a reminder to bring ID |
| Voucher, agency copy | The same, without prices, for an agency to pass to its guest |
| Itinerary | Day by day: the date and the ports of call |
| Payment schedule | Total, paid and balance; deposit and balance due dates; payments received |
| Cancellation terms | The share kept by days before embarkation, from the policy the booking was sold under |
The emergency phone and voucher note come from Settings. Fill them in before printing your first voucher.
Documents are kept for a week, then deleted. You can make them again at any time.